Harvard University

Who We’ve Helped in Education

The Project Thesis

Harvard University boasts a global alumni network of over 400,000 individuals. As one of the world’s most prestigious institutions, effective communication with prospective students, current students, and alumni is crucial.

Challenges & Opportunities for Creative Solutions

Harvard faced difficulties in creating a preference center that allowed subscribers to select their publication preferences seamlessly. With nearly 30 Business Units, they needed a solution that not only worked flawlessly but could also be easily replicated across different units and managed centrally.

Harvard University’s Success with ListEngage

Harvard faced difficulties in creating a preference center that allowed subscribers to select their publication preferences seamlessly. With nearly 30 Business Units, they needed a solution that not only worked flawlessly but could also be easily replicated across different units and managed centrally.

A simplified codebase ensuring subscribers’ choices are accurately saved

Easily duplicable code for effortless implementation across various business units

A centralized data store for managing publication options, eliminating the need for over 60 separate pages

We Understand Education

Advancement and Alumni Relations

Whether it’s optimizing donor management systems or enhancing alumni engagement strategies, we meticulously tailor solutions to address your specific needs and objectives. We empower your institution to forge deeper connections, foster lasting relationships, and drive tangible results in advancement initiatives. Our Salesforce solutions streamline donor management, campaign planning, and reporting, helping you build lasting relationships and increase contributions.

Recruitment and Admissions

Optimize your recruitment and admissions processes with tailored Salesforce solutions. From lead generation to application tracking and student onboarding, we ensure a seamless experience for prospective students and staff. We offer technical expertise to design Education Cloud solutions for recruitment and admissions, including robust Recruitment and Marketing systems, customized application systems, and seamless integration of application data into Education Cloud.

Student Success

Recognizing that Student Success is paramount to your institution’s overall success, we prioritize the implementation of Education Cloud’s core student success features. From Student Care Plans to Interest Tags, Student Actions, Success Teams, Case Management, and Appointment Scheduling, we collaborate closely with you to ensure comprehensive utilization of these tools tailored to your institution’s unique needs. Our Salesforce implementations help you monitor and improve student outcomes effectively by tracking academic progress, providing personalized support, and fostering engagement.

Continuing Education & Event Registration Services

Simplify the management of continuing education programs and event registrations with our tailored Salesforce solutions. We automate processes, manage enrollments, and track participation, ensuring you can efficiently handle all aspects of continuing education and events. Our expertise helps you streamline operations and enhance the experience for participants.

One-Stop Centers / Service Cloud

Create efficient one-stop centers for student services using Salesforce Service Cloud. We help you integrate various student support services into a single, cohesive system, enhancing accessibility and satisfaction. Our solutions streamline student interactions and improve the overall service experience.

K-12

Implement Salesforce solutions tailored for K-12 education. Our services cover everything from student information systems to parent engagement portals, ensuring a holistic approach to K-12 education management. We provide comprehensive solutions that enhance educational experiences for students, parents, and educators.

Academic Operations

Collaborating with your Program Administrators, we specialize in customizing Education Cloud to align with your institution’s unique program requirements. Our expertise extends to supporting both Academic Credit and Non-Credit verticals, ensuring tailored solutions for every aspect of your academic operations.

Our Services

Whether it’s optimizing donor management systems or enhancing alumni engagement strategies.

Marketing
Automation

Marketing
Automation

Leverage Salesforce Marketing Cloud, Marketing Cloud Growth, or Pardot for sophisticated marketing automation. Our team will set up and optimize your email campaigns, lead nurturing, and analytics to drive engagement and conversions.

Preference Center
Development

Preference Center
Development

Develop a customized preference center to manage communication preferences effectively. Our team ensures compliance with regulations while providing a user-friendly interface for your constituents.

Org
Merging

Org
Merging

Combining Salesforce orgs can be complex and divert attention from your core priorities. Our team of experts specializes in seamlessly merging Salesforce instances, ensuring data integrity and maintaining business process coherence throughout the transition.

Data
Cloud

Data
Cloud

Collaborate with us to integrate, clean, and optimize your customer data using Salesforce Data Cloud. Our experts will help you achieve a comprehensive understanding of your constituents, enabling you to enhance and support more effective marketing communications.

Salesforce
Education Cloud

Salesforce
Education Cloud

We’re experts across the clouds. Our education cloud experts streamline operations, integrate tools, optimize efficiency, and custom-tailored solutions through Education Cloud and the rest of your MarTech stack.

Experience
Cloud

Experience
Cloud

Create engaging and personalized experiences for your stakeholders with Salesforce Experience Cloud. We design and implement portals, communities, and sites that enhance interaction and satisfaction.
Connect With Us

Ready to Create Connected Customer Experiences?

We invite you to explore and learn more about how we can help your business unlock its full potential with Salesforce technology. Our team is always standing by to answer any questions you may have. Let’s get started today!

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