ai

AI won’t replace marketers. Marketers who leverage AI will.

Let’s be the marketers using AI to the fullest together. Our Innovation Lab has experts focused on AI from generative to predictive AI capabilities both inside and outside of the Salesforce ecosystem.

Innovations with AI & Salesforce Technology

It’s nice to be enabled. It’s better to be an innovator. Our Innovation Lab exists because of our belief that great service doesn’t come from just understanding the products, but from knowing them so well that you can anticipate your customer’s needs and gaps. In this philosophy and through the Innovation Lab, we create new AI integrations, automation, and tools.

AI Innovations

Our AI Philosophy

How We Help You Navigate AI

Consultation

AI Readiness Assesment
Discovery Workshops

Integration

Custom & BYOModel in Data Cloud
Journey Builder Custom Activities

Activation

Features Activation
Training & Enablement
Model & Prompt Optimization

Getting Started with Generative AI

Getting started AI

We’ll help you:

1. Determine your current AI preparedness

2. Assess your data sources and integrations

3. Analyze your current Salesforce MarTech stack

4. Examine your organization's internal AI expertise from a talent perspective

5. Evaluate performance metrics and KPIs

6. Assess your organization’s data privacy and security measures

7. Identify AI training needs to ensure adoption and best utilization across your team

8. Map use cases for AI

AI 101 with Marketing Cloud Engagement

Read the latest AI blog from Salesforce Marketing Champion and Director of Customer Success & Emerging Technologies at ListEngage, Fred Homner

AI 101 with Marketing Cloud Engagement

Innovations Lab Release:

OpenAI & Journey Builder Sentiment Analysis

We’re using AI to unlock the next level of customer experience with real-time sentiment analysis.

Connect With Us

Ready to Create Connected Customer Experiences?

We invite you to explore and learn more about how we can help your business unlock its full potential with Salesforce technology. Our team is always standing by to answer any questions you may have. Let’s get started today!

Team

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